
26
GB
It may happen that the appliance does not function properly or at all. Before calling the service centre for
assistance, check if anything can be done. First make sure that there are no interruptions in the gas and
electrical supplies, and, in particular, that the mains gas supply valves are open.
Troubleshooting
Possible causes / Solutions:
The gas holes on the burner are clogged.
All the movable parts that make up the burner are
assembled correctly.
There are draughts near the appliance.
The knob has not been pressed all the way in.
The knob has not been pressed in long enough to
activate the safety device.
The gas holes are blocked in the area aligned with
the safety device.
The gas holes are blocked.
There are draughts near the appliance.
The minimum setting has not been adjusted
properly.
The bottom of the cookware is perfectly flat.
The cookware is positioned correctly at the centre
of the burner.
The pan support grids have been positioned
incorrectly.
Problem
The burner does not light or the flame is not
even.
The flame is extinguished in models with a
safety device.
T
he burner does not remain lit when set to
minimum.
The cookware is unstable.
If, despite all these checks, the hob does not function properly and the problem persists, contact your nearest
Technical Assistance Centre. Please have the following information to hand:
The appliance model (Mod.).
The serial number (S/N).
This information can be found on the data plate located on the appliance and/or on the packaging.
Nev
er use the services of unauthorised technicians and never accept replacement parts which are not
authentic.
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