Whirlpool WFW96HEAC Bedienungsanleitung PDF herunterladen (Seite 21)

Washer not performing as expected (cont.)

If you experience

Possible causes

Solution

Incorrect or wrong

wash or rinse

temperatures

Check for proper water supply.

Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached to both washer and faucet, and

have both hot and cold water owing to inlet valve.

Check that inlet valve screens are not clogged.

Remove any kinks in hoses.

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

Select DRAIN & SPIN to remove any water remaining in the

washer. The washer door will unlock at the end of the drain.

Water remaining in washer after cycle.

Door locked at end of

wash cycle

For best performance, not all

settings are available with each cycle,

and some options cannot be used

together.

Desired setting or

option does not light

See the “Cycle Guide” for the available settings and options for

each cycle.

Using cycles with a slower spin

speed.

Cycles with slower spin speeds remove less water than cycles

with fast spin speeds. Use the recommended cycle/speed spin

for your garment.

Washer not loaded as recommended.

A tightly packed or unbalanced load may not allow the washer

to spin correctly, leaving the load wetter than normal. See

“Cycle Guide” for load size recommendation for each cycle.

Washer not draining/

spinning, loads are

still wet

Drain hose extends into standpipe

farther than 4.5" (114 mm).

Check drain hose for proper installation. Use drain hose form

and securely attach to drainpipe or tub. Do not tape over drain

opening.

Not using HE detergent or using too

much HE detergent.

Use only HE detergent. Suds from regular detergent or using too

much detergent can slow or stop draining or spinning. Always

measure and follow manufacturer’s directions for your load.

To remove extra suds, select DRAIN & SPIN with Extra Rinse.

Do not add detergent.

The load may be out of balance.

Avoid washing single items. Balance a single item such as a rug

or jeans jacket with a few extra items.

The drain hose is clogged, or the

end of the drain hose more than

96" (2.4 m) above the oor.

Lower drain hose if the end is higher than 96" (2.4 m) above

the oor. Remove any clogs from drain hose. See “Installation

Requirements” in Installation Instructions.

The drain hose ts too tightly

in the standpipe, or is it taped

to the standpipe.

The drain hose should be loose yet t securely. Do not seal the

drain hose with tape. The hose needs an air gap. See “Secure

the Drain Hose” in Installation Instructions.

Small items may have been caught

in the pump or stuck between the

washer drum and the outer tub.

Check the drum for any items sticking through the drum holes.

Empty pockets and use garment bags when washing small

items.

If the “Add Garment” light is lit, touch START once. The door

will unlock.

Door locks when cycle has started.

Door will not unlock

Washing many loads. Your hot water tank may not have enough hot water to keep up

with the number of hot or warm washes. This is normal.

Not using HE detergent or using too

much HE detergent.

Only use HE detergent. Suds from regular detergents can

slow or stop the washer. Always measure detergent, following

manufacturer’s directions based on your load requirements.

To remove suds, cancel cycle. Select DRAIN & SPIN with Extra

Rinse. Touch START. Do not add more detergent.

After any wash cycle is completed, the door must be opened

and then closed before a new cycle can begin.

Door not opened between cycles.

Washer won’t run or ll,

washer stops working

(cont.)

There are too many clothes in the

Wash & Dry cycle.

Only use the Wash & Dry cycle for 2–4 lightly soiled synthetic

garments, athletic uniforms, or workout wear.

While this option is on, the fan blows and the load is tumbled

periodically for up to 12 hours. The door remains locked

during this time. To unlock the door, cancel the Fan Dry option

by touching POWER.

Fan Dry option is on.

TROUBLESHOOTING

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