
If You Need Assistance
Or Sewice
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our toll-free telephone number for help or
calling for service, please provide a detailed description of the problem, your appliance’s complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
Nothlng will
operate
The oven will not
operate
Burner fails to
light
POSSIBLE CAUSE
The power cord is not plugged
into a live circuit with proper
voltage.
Range is not properly connected
to gas supply.
A household fuse has blown or a
circuit breaker has tripped.
Controls are not set correctly.
The flow of combustion andlor
ventilation air to the range is
blocked.
The Oven Selector is not turned
to BAKE or BROIL.
A delayed start time has been
set.
The Oven Temperature Control
is not turned to a temperature
setting.
The automatic MEALTIMER
clock is not set correctly.
The Stop or Start Time Knobs for
the automatic MEALTIMER clock
are not set at the correct time of
day.
The power cord is not plugged
into a live circuit with proper
voltage.
A household fuse has blown or a
circuit breaker has tripped.
Burner ports are clogged.
SOLUTION
Plug the power cord into
a
live circuit
with proper voltage. (See Installation
Instructions.)
Contact an authorized WhirlpoolSM service
technician to reconnect range to gas
supply. (See Installation Instructions.)
Replace household fuse or reset circuit
breaker.
Reset controls, if needed.
Remove blockage to airflow to and around
range.
Turn the Oven Selector to the desired
setting.
Wait for the start time to be reached.
Push in and turn the Oven Temperature
Control to a temperature setting.
Set the MEALTIMER clock correctly. (See
“Using the automatic MEALTIMER” cloclc
on page 16.)
If a delay start or stop is not desired, the
Stop and Start Time Knobs must be
turned to the correct time of day. Turn
knobs till they pop out.
Plug the power cord into a live circuit
with proper voltage. (See Installation
Instructions.)
Replace household fuse or reset circuit
breaker. In case of prolonged power
failure, manually light burners (see
we 8).
Clean with a straight pin (see pages 23
and 25).
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